Our Policies

Shipping Policy

Please allow up to 5 business days to process your prescriptions in our pharmacy once we have your completed patient profile and your VALID prescriptions. Once shipped, postal service times generally range from 5 to 15 business days. If you do not receive your order after 21 days, please call us toll free at 1-866-982-9530 for your tracking number.

As per the purchasing agreement, all prescription sales are FINAL and NON-REFUNDABLE as CanAmerica Drugs cannot legally accept or restock orders that are cancelled or refused after they have left the pharmacy. Cancellation of orders placed prior to leaving the pharmacy will result in a cancellation fee of $25. Again orders dispensed cannot be refunded.

Shipping and handling charges are $10.99 per package for prescription items. The shipping and handling fee ($10.99) applies to each parcel, not prescription. If all your medications fit in one parcel, you will pay one shipping fee.