Call Center

Meds4Mail/CanAmerica Global provides access to real time responders. Our responders (agents) are available 10 hours a day, 6 days a week. These responders also provide immediate information on company services.

Price quotes can also be instantaneously provided by our responders. Any drug related enquiries are immediately transferred to our pharmacist for handling in an efficient and timely manner.

Our Call Center offers many advantages:

• We proved distinct calling areas.
• During the peak calling periods, we are able to handle in excess of 1,000 calls per day.
• We can provide service in a variety of languages including English, French and Spanish.

To the customer, the benefits of our technology are numerous. Calls are seamlessly routed to the agents who are best able to deal with specific inquiries, thus eliminating the need for extended hold times or transferring to other locations.